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March 22nd, 2005 at 7:26 pm

Lost Data on document

Postby David R on Tue Mar 22, 2005 9:18 am
I have a saved document that is Password protected. I opened the document to look for information. No changes were made. Closed the document. Now when I open the same document I have a blank page.
Need help to recover the data that was on the document.

David R

Postby Graphcat on Tue Mar 22, 2005 10:24 am

Opening and closing without saving doesn’t change the document, so there is more going on than that.

The file could be corrupted; it happens to WordPerfect documents sometimes. The first, and simplest thing to try is importing the document into a blank document.

Steps: Open WP, press enter. That’s just to add a code or character (any will do) to the current document, so that it’s not empty.

Go to the Insert menu, choose File. Choose your document to insert into the current document. If the problem is a corrupted document header, WP should skip past the problem and insert it just fine, although custom styles (if any were used) may not show up.

Finally, save and BACK UP the file. Never rely on only one copy of vital files.

The other possibility is file corruption on the hard drive. Fix: restore from backup, or recreate the file somehow.

Jerry Stern
Moderator and Webmaster

Postby David R on Tue Mar 22, 2005 12:57 pm
Tried the insert. Didn’t work. Will look at the down load. May do that.
Any way, thanks for the help.

What is real strange besides the fact that the document is now blank. when we reopen we are never ask to enter a password. The path for the document is still the same as before.

Oh well, I guess it is just WordPerfect.

Again thanks for the help.

David R

I hope I’m wrong, but: Once before, I’ve seen a user try to open a file by clicking the wrong icon, for Save As, and then selecting their file, and then clicking Yes at the confirmation dialog for overwriting. That would replace the file with the current (probably blank) document. The file date/time may give a clue. If the file is the same size as an empty document stored under a new name, then that’s probably the issue, and there isn’t a fix, unless the Document Backup feature of WP was turned on, and then there should be another copy of the document with another extension in the same folder. (Note that the Document Backup is not the same as the Time Backup feature. The first is off by default in WP.)

Jerry Stern
Moderator and Webmaster
Author of Graphcat and FileTiger